Our main payment option is by credit card (SSL secure payment), but we also accept money orders and checks. If you would like to send a money order or check, please contact us by e-mail at info@rotsina.com . Please include product order information and quantity.
The standard shipping & handling charge is $4.00. Purchase orders amount to $100.00 or more will not be charged shipping & handling fees. All orders will be shipped after payment is made. This may take 2-3 business days. All items will be shipped out in 1-3 business days with priority mail USPS. If you want to choose a different mailing carrier, please contact us by email. Sale taxes will apply.
At Rotsina, we respect our customers' privacy. Your information is completely confidential; we will never disclose your information to a third party. Any information is solely for completing sale orders. Rotsina Jewelry will not share your information with any person or company outside of Rotsina Jewelry for any purpose than to deliver your order. We are committed to protecting your privacy.
To return an item, the item has to be in its original package with its sale slip with the price tag and be returned within 7 days. We are not responsible for shipping & handling fees. For damaged items, and missing merchandise claims have to be filled out by email within 48 hours upon receipt of delivery. Our items are Satisfaction Guaranteed, if you are not satisfied, you can return the item to us within 7 days to get your money back.
If you have any questions, please contact us at info@rotsina.com.
You can also visit our store at 35 Tripoli Street, Providence RI 02909 (Directions)